Maslahat AI is an information and analytical service based on artificial intelligence. This Service does not provide legal services and is not a substitute for an in-person consultation with a lawyer from a company providing legal consulting services or with an attorney licensed to practise law. The Rights Holder shall not be liable for decisions made by the User based on responses provided by the Maslahat AI service. By accepting this Public Offer, the User acknowledges and agrees that Maslahat AI may make errors (including drawing incorrect conclusions) and provide inaccurate or outdated information. Before the User puts into practice any legal conclusions, recommendations, or analytical materials generated using the Maslahat AI service (hereinafter referred to as the Materials), the User is advised to have them independently verified (as stated above, by a lawyer or attorney). In any event, all risks associated with the practical application of such Materials shall be borne solely by the User. The Rights Holder shall not be liable for any direct or indirect losses arising from the use of the specified Materials.
This document constitutes a Public Offer (an offer to enter into an agreement) by RS PRODUCT LABS LLC (hereinafter in this Public Offer referred to as “the Administration,” “We,” or the “Rightsholder”), addressed to any legally capable individual or any legal entity/individual entrepreneur (hereinafter in this Public Offer referred to as the “User” or “You”) wishing to use the Maslahat AI service (hereinafter referred to as the “Service”).
This Public Offer has been drawn up and shall be effective in accordance with the legislation of the Republic of Uzbekistan, including:
the Civil Code of the Republic of Uzbekistan;
the Law of the Republic of Uzbekistan “On Personal Data” dated 02 July 2019 No. ЗРУ-547 (as subsequently amended and supplemented);
the Law of the Republic of Uzbekistan “On Consumer Rights Protection” dated 26 April 1996 No. 221-I (as subsequently amended and supplemented);
the Law of the Republic of Uzbekistan “On Electronic Commerce” dated 29 September 2022 No. ЗРУ-792 (as subsequently amended and supplemented);
the Law of the Republic of Uzbekistan “On Informatisation” dated 11 December 2003 No. 560-II (as subsequently amended and supplemented);
the Law of the Republic of Uzbekistan “On Advertising” dated 7 June 2022 No. ЗРУ-776 (as subsequently amended and supplemented);
the Tax Code of the Republic of Uzbekistan, approved by the Law of the Republic of Uzbekistan dated 30 December 2019 No. ЗРУ-599 (as subsequently amended and supplemented).
Acceptance of the Public Offer (acceptance of the offer). In accordance with Article 367 and Part 2 of Article 369 of the Civil Code of the Republic of Uzbekistan, this document constitutes a Public Offer. Acceptance of the Public Offer by the User shall be deemed equivalent to entering into an agreement in writing (Article 370 of the Civil Code of the Republic of Uzbekistan, Part Three of Article 15 and Article 19 of the Law “On Electronic Commerce”) and shall be effected by any of the following means:
Registration in the Maslahat AI mobile application (iOS / Android) or on the Maslahat AI website, with the User being shown a pop-up (interface) notification containing an express warning that registration constitutes full and unconditional agreement to the terms and conditions of this Public Offer;
Reviewing this text (by scrolling to the end thereof in a dedicated consent modal window) and subsequently
clicking the “I Agree to the Public Offer” button (or a button with equivalent meaning) or ticking the consent confirmation checkbox;
The User performing a conclusive act—paying for a Subscription under any Plan of the Maslahat AI service (with respect to the part of the Public Offer relating to the use of paid services (Part 4 of Article 370 of the Civil Code of the Republic of Uzbekistan)).
The fact of acceptance, the version of the Public Offer, the date and time of consent, the IP address, the device identifier, and the application version (when the Service is used through the mobile application) shall be recorded electronically by the Administration in the user consent register. Such record shall constitute proper evidence that the agreement has been entered into. By accepting this Public Offer, the User expresses their full and unconditional consent to the collection and processing of their personal data (including, but not limited to, their IP address, device identifier, and other network metadata) for the purposes of confirming acceptance of this Public Offer, preventing fraudulent activities, and improving the operation of the Service.
This Public Offer consists of three logically interconnected parts: Terms of Use of the Service (tos), Privacy Policy (privacy_policy), and AI Content Disclaimer (ai_disclaimer). By accepting the Public Offer, the User gives consent to all three parts simultaneously.
1.1. Maslahat AI / the Service — a software and hardware system (a mobile application for iOS and Android, as well as a web version) operating using artificial intelligence technologies and providing Users, at their request, with reference and analytical information based on the legislation of the Republic of Uzbekistan, materials of judicial practice in the Republic of Uzbekistan, as well as the results of automated generation of draft legal documents.
1.2. the Administration / Right Holder — the legal entity Limited Liability Company “RS PRODUCT LABS”, TIN 313128156, registered office: Republic of Uzbekistan, Tashkent, Yashnabad District, Yangi Davr mahalla, 135 Muynak Street, registered and operating in accordance with the legislation of the Republic of Uzbekistan.
1.3. User — a legally capable individual aged 18 (eighteen) or older, an individual entrepreneur, or a legal entity using the Service in accordance with the terms and conditions of this Public Offer. An individual under the age of 18 who uses the Service and accepts this Public Offer confirms that they are acting with the consent of their legal representatives (parents and persons acting in their stead) in accordance with the legislation of the Republic of Uzbekistan. The Administration relies on the User’s good faith and is not obligated to re-verify the User’s age, the existence of such consent, or whether an individual lacks legal capacity (Article 30 of the Civil Code of the Republic of Uzbekistan) or has limited legal capacity (Article 31 of the Civil Code of the Republic of Uzbekistan). Nevertheless, if an Account of a User under the age of 18 is identified, the Administration shall have the rights provided for in Clause 3.2 of this Public Offer.
1.4. Account (user account) — a set of personal and technical data identifying the User within the Service and linked to a mobile telephone number.
1.5. AI / Artificial Intelligence — a set of technological solutions (including large language models (Large Language Model, hereinafter referred to as “LLM”)) that processes User requests and makes it possible to simulate human cognitive functions and obtain results comparable to the results of intellectual activity. The Service uses LLMs of third-party providers (OpenAI, Anthropic, Google, and others) pursuant to agreements entered into with them.
1.6. Chat — a functional module of the Service through which the User exchanges messages with AI.
1.7. Draft Document — a structured textual output generated by AI at the User’s request (a draft application, claim, statement of claim, agreement, etc.).
1.8. RAG (Retrieval-Augmented Generation) — a technology whereby an AI response is generated with reference to a knowledge base (regulatory legal acts of the Republic of Uzbekistan published on the lex.uz portal and other publicly available sources).
1.9. Depersonalisation — an automated technical procedure for masking personal identifiers recognisable by formal attributes (mobile telephone numbers, email addresses, passport series and numbers, PINFL, TIN, bank card numbers, and postal addresses) in the text of the User’s request before it is transmitted to the LLM provider. Surnames, given names, patronymics, as well as any other information provided by the User in free-form text, are not subject to automated masking and are transmitted to the LLM provider in the form in which they are contained in the request. Images and scanned documents are transmitted to the LLM provider without the depersonalisation procedure being applied, as its application to graphical data is technically impossible. By accepting this Public Offer, the User confirms their consent to the fact that depersonalisation algorithms do not guarantee the complete exclusion of personal data from a request submitted by the User to the System; therefore, the User gives unconditional consent to the cross-border transfer of any personal data contained in the request (and undertakes to obtain such consent from third parties whose personal data are transmitted by the User), or assumes the obligation and sole responsibility for the prior complete removal of all personal data before submitting the request to the Service.
1.10. Personal Data (PD) — any information relating to an identified or identifiable individual in accordance with Article 4 of the Law of the Republic of Uzbekistan “On Personal Data”.
1.11. Plan (tariff plan) — a set of terms and conditions determining the cost, scope, and composition of the services.
1.12. Subscription — access to a Plan paid for by the User for a specified period (month / year).
1.13. Top-up (additional payment) — a one-time payment for a package of additional messages or documents exceeding the Plan limits.
1.14. Free trial (trial period) — a one-time free use of the Service’s functionality to the extent determined by the Administration.
1.15. Payment Provider — an electronic payment operator that accepts funds from the User for the benefit of the Administration (integrated payment services (Payme, Click, and other supported banking and payment applications) and the UzQR national unified payment code system).
1.16. Service Content — software code, design, system texts, the arrangement and compilation of databases, graphics, request-processing methods, and other results of intellectual activity, the rights to which belong to the Administration or are used pursuant to licence agreements with third parties. The results generated by AI within the Service (responses, draft documents, and analytics) are created on the basis of the Service Content and are provided to the User exclusively under a limited right of use for personal purposes (internal use), without the right of commercial resale.
1.17. AI Response — textual or other material generated by AI in response to the User’s request. The User’s adoption of any legally significant decisions resulting in the creation, modification, or termination of the rights, freedoms, and obligations of individuals or legal entities may not be based exclusively on an AI Response or other results generated by the Service.
1.18. Parties — the Administration and the User collectively.
2.1. Under the terms of this Public Offer, the Administration grants the User a non-exclusive, limited, revocable, non-transferable right (a simple licence) to use the Service to obtain informational, reference and analytical AI-generated responses to questions concerning the legislation of the Republic of Uzbekistan, as well as to generate draft documents for use in personal, professional or entrepreneurial activities that do not contravene the legislation of the Republic of Uzbekistan, but solely for the User’s own needs and not for commercial resale.
2.2. The Service does not perform or provide the following services (activities):
legal practice as provided for in Article 5 of the Law of the Republic of Uzbekistan «Об адвокатуре»;
legal advisory services as provided for in paragraphs 4 and 5 of the Regulation on the Provision of Legal Advisory Services by Commercial Organisations (approved by Resolution of the Cabinet of Ministers of the Republic of Uzbekistan dated 17 August 2018);
tax consulting services as provided for in Article 9 of the Law of the Republic of Uzbekistan «О деятельности по налоговому консультированию» dated 4 August 2022;
expert activities;
services provided for in Articles 32 and 33 of the Law of the Republic of Uzbekistan «Об аудиторской деятельности» dated 25 February 2021.
other types of activities and other services beyond the scope defined in this Public Offer. The list of the Service’s functionalities provided for in this Public Offer is exhaustive: none of the provisions of this Public Offer concerning the Service’s functionalities and the Administration’s obligations shall be subject to an expansive interpretation.
2.3. Maslahat AI is a technical tool that assists the User in independently obtaining preliminary reference, informational and analytical legal information. AI-generated responses are exclusively preliminary (for informational purposes) and do not constitute legal advice or an official interpretation of the laws of the Republic of Uzbekistan. The Administration does not guarantee that the System’s responses and draft documents will be error-free due to the technical characteristics of data processing by artificial intelligence algorithms.
2.4. The User acknowledges and agrees that any legally significant action (submission of a claim, filing of a lawsuit, execution of an agreement, application to government authorities, etc.), as well as any omission (refraining from performing any legally significant actions), undertaken based on the results of using the Service, is undertaken by the User at the User’s sole risk. The User bears sole responsibility for any consequences, losses or risks arising in connection with the practical application of the responses, analytics and draft documents provided to the User when using the Service.
2.5. The Service is provided on an “as is” and “as available” basis. The Administration makes reasonable efforts to maintain the accuracy and relevance of the knowledge base; however, it does not guarantee: comprehensive coverage of all legal issues; error-free AI-generated responses; the suitability of an AI-generated response for the User’s specific factual circumstances; that a response is current at the time it is received; or uninterrupted operation of the Service without technical failures.
3.1. Use of the Service is permitted only after registration of an Account.
3.2. Age restriction. The Service is intended for persons who have reached 18 (eighteen) years of age. Registration by persons under the specified age is prohibited. If the Administration becomes aware that an Account has been registered by a minor, such Account shall be blocked and the personal data collected shall be deleted.
3.3. Registration is carried out using a mobile telephone number. The User confirms ownership of the number by entering a one-time password (OTP) received via SMS.
3.4. One mobile telephone number may be linked to only one Account. Transfer of an Account to third parties, including by disclosing the login credentials and password, is prohibited.
3.5. The User undertakes to:
provide accurate data when registering and completing the profile (the internal contents of the Account);
ensure the confidentiality and security of the Account login credentials and prevent the loss of control over the mobile telephone number used to identify the Account;
immediately notify the Administration of any unauthorised access to the Account, as well as of any circumstances that may result in such access (loss of control over the mobile telephone number, loss / theft or disclosure of the password, one-time password received via SMS (OTP), or other data).
3.6. All actions performed through the Account shall be deemed to have been performed by the User. The Administration shall not be liable for the consequences of the User’s loss of control over the Account for reasons beyond the Administration’s control. Nevertheless, provided that the User duly and promptly fulfils the obligations to notify the Administration stipulated in clause 3.5 of this Public Offer, the Administration shall take technical measures aimed at temporarily blocking the Account in order to prevent further unauthorised access and protect the User’s data.
3.7. The Administration may exercise its right to block or delete the Account without notice and without refunding any amounts paid at any time on the following grounds:
the User’s breach of the terms and conditions of this Public Offer;
use of the Service for unlawful purposes (fraud, money laundering, extremist activities, etc.) by means of, including but not limited to: a) submitting requests to generate documents knowingly intended to mislead third parties; b) seeking methods to intentionally violate or circumvent the laws of the Republic of Uzbekistan, etc.
attempts at automated parsing, reverse engineering, or other circumvention of technical restrictions, including for the purpose of abusing the Free trial (trial period);
the User’s provision of knowingly false data in the profile (the internal contents of the Account);
repeated unjustified refund requests (refund fraud);
other actions causing damage to the Service, the Administration, its other users and/or third parties.
3.8. The User may delete the Account at any time through the application settings. Deletion of the Account shall entail the deletion of all of the User’s personal data within the time limits and in accordance with the procedure stipulated by the Privacy Policy.
4.1. Plans. The Service is provided both free of charge (Free trial) and for a fee (under the selected Plan). As of the effective date of the Public Offer, the following Plans are available:
Free trial — one-time free use of the Service’s functionality to the extent determined by the Administration;
“Full Access — 30 days” (Standart) — 150 000 UZS/month, limits: 450 messages and 5 documents per month;
Pro — 299 000 UZS/month, limits: 1 000 messages and 40 documents per month;
Enterprise — 800 000 UZS/month, limits: 3 000 messages and 150 documents per month; available exclusively pursuant to a separate agreement with the Administration (clause 4.3.2); payment by bank card through the Service interface is unavailable;
Document Pass — 19 900 UZS, a one-time payment unlocking the full version of one document generated in the Service; automatic renewal does not apply;
Annual Subscriptions — with a 12% discount relative to the total cost of 12 (twelve) months of the relevant Plan (Standart — 1 584 000 UZS/year, Pro — 3 157 440 UZS/year);
Top-up — one-time packages of additional messages/documents.
The current list of Plans is published in the Service and may be amended by the Administration in accordance with the procedure stipulated in Section 11 of this Public Offer.
4.2. Settlement Currency. All prices specified in the Plans are denominated in the national currency of the Republic of Uzbekistan, Uzbek soums (UZS). Whether VAT is included or excluded shall be determined by the applicable tax legislation and the tax status of the Administration at the time of payment.
4.3. Payment Methods
4.3.1. For Individuals. Payment for the Service shall be made on a cashless basis by way of 100% advance payment through integrated payment systems and online acquiring services (for example, Payme, Click, and other payment instruments available in the Account interface, including through the UzQR system) by means of secure redirection. Direct debiting of funds within the Apple App Store / Google Play is not used.
An electronic fiscal receipt for the payment shall be generated and sent to the User by the relevant payment provider (Payme, Click, etc.) in accordance with its rules and the requirements of the legislation of the Republic of Uzbekistan.
4.3.2. For Legal Entities and Individual Entrepreneurs. Payment for the Service shall be made on a cashless basis by way of 100% advance payment:
A Subscription to the Enterprise Plan shall be arranged exclusively pursuant to a separate agreement entered into with the Administration (an application shall be submitted using the contact details specified in Section 14 of this Public Offer), with payment against an invoice (tax invoice) issued by the Administration by means of a bank transfer. Payment for the Enterprise Plan by bank card through the Service interface is unavailable.
Irrespective of the payment method, for a User having the status of a legal entity or individual entrepreneur, the Administration shall ensure that an electronic tax invoice is prepared and issued to the User in accordance with the procedure and within the time limits stipulated by the tax legislation of the Republic of Uzbekistan.
4.4. The Plan selected by the User shall take effect, and the Administration’s obligations to provide the scope of the Service’s functionality stipulated by that Plan shall be deemed to have arisen, from the moment a successful payment is recorded and the funds are credited to the Administration’s settlement account or to the payment provider’s nominal account (depending on the payment method selected by the User).
4.5. Subscription Renewal.
4.5.1. For individuals: automatic renewal of the Subscription and direct debiting of funds from the User’s payment card without further authorisation shall not be performed. The Subscription shall remain valid until the end of the paid billing period. No later than 2 (two) days before the end of the paid period, the Administration shall send the User a reminder of the upcoming expiration of the Subscription (by push notification and/or a message in the Service); no reminder shall be sent for Plans with a validity period of less than 7 (seven) days, including Document Pass. To continue using the Service, the User shall independently pay for each subsequent billing period through the Service interface.
4.5.2. For legal entities and individual entrepreneurs: automatic renewal of the Subscription and direct debiting of funds without further authorisation shall not be performed. The User shall independently renew access to the Service in accordance with the procedure stipulated for the initial Subscription.
4.5.3. The cost of the Subscription for each subsequent billing period, as well as the cost of the Subscription when the User switches to another Plan, shall be determined according to the Plan in effect as of the relevant date of such renewal or upgrade. The Administration shall notify the User of any change in the cost of the Plans in accordance with the procedure and within the time limits stipulated in clause 11.2 of this Public Offer.
4.5.4. The User may at any time discontinue further use of the Service by not paying for the next billing period; no action is required for this purpose. The period already paid for shall remain valid until its expiration or until the Administration exercises the right stipulated in clause 3.7 of this Public Offer.
4.5.5. Upon expiration of the paid Subscription term, such Subscription shall terminate, and the User shall be switched to Free mode.
4.6. Refund Policy.
4.6.1. Unless otherwise expressly stipulated by this Public Offer, funds paid for a Subscription to the Service shall be refunded within 10 (ten) business days, provided that all of the conditions specified below are met simultaneously, namely, if the User:
paid for the Subscription but did not use any paid function of the Service (did not send any messages in excess of the Free trial and did not generate any paid document), and
submitted a refund request to the Administration within 14 calendar days from the date of payment for the Subscription, and
provided all necessary data (transaction number, the telephone number to which the Account is linked, and other data requested by the Administration that makes it possible to identify the User and the payment subject to refund).
4.6.2. No refund shall be available for the period of the Subscription actually used, or in any other cases unrelated to a breach by the Administration of the obligations stipulated by this Public Offer, except in the cases stipulated in subclause 4.6.3 of this Public Offer. AI responses and generated draft documents constitute digital content consumed at the time they are received.
4.6.3. A partial refund upon early cancellation of an annual Subscription is possible, but only in proportion to the period of time that has not actually been used, calculated from the date following the date on which the Administration approves the refund request through the expiration date of the annual Subscription period originally paid for. When calculating the refund amount, the difference between the amount paid (with a discount, if such discount was applied) and the standard monthly cost of the Subscription (without discounts) shall be deducted therefrom, and, unless otherwise stipulated by the legislation of the Republic of Uzbekistan, all expenses actually incurred by the Administration shall also be withheld, including fees charged by payment providers and servicing banks, including where payment was made through the UzQR unified code system.
4.6.4. Notwithstanding any other provisions of this Public Offer, no refund shall be made under any circumstances if:
4.6.5. The User may terminate the Subscription to the Service early at any time if such termination is caused by the Administration’s breach of its obligations stipulated by this Public Offer, namely: technical downtime of the Service lasting more than 72 (seventy-two) hours, unjustified blocking of the User’s Account, and/or modification of the Service functionality paid for under the Plan. In the foregoing cases, the User may demand that the Administration refund the funds for the period of time that was not actually used, calculated from the date on which the Administration receives the User’s claim through the expiration date of the Subscription period paid for by the User. The expenses associated with refunding the User’s funds in the cases stipulated in this subclause of the Public Offer shall be borne by the Administration.
4.6.6. Refund Period: 10 (ten) business days from the date on which the request is approved, to the same payment card (settlement account), or, if a refund to the card is technically impossible (including in the event of a partial refund), to the bank details provided by the User. Payment provider fees shall be deducted from the refund amount.
4.7. What Is Included in the Subscription: access to the AI chat within the Plan limit; generation of draft documents within the Plan limit; access to the information and reference database; updates to the Service throughout the Subscription term, which may (but are not required to) include updates to the information and reference database, improvements to the operation of the Service’s algorithms, interface optimisation, etc.
4.8. What Is NOT Included in the Subscription: personalised legal support from an individual (an advocate or lawyer) or a company providing legal consulting or advocacy services, representation before courts and government authorities (see clause 2.2 of this Public Offer); storage of documents and the profile after deletion of the Account; an unlimited number of messages.
4.9. Change of Plan. The User may switch to a higher Plan (at any time, with recalculation of the balance) or to a lower Plan (from the beginning of the next billing period).
5.1. Maslahat AI is an information and analytical service based on artificial intelligence. The Service does not provide legal services and is not a substitute for an in-person consultation with a lawyer from a company providing legal consultancy services or with an attorney licensed to practise law.
The Administration shall not be liable for decisions made by the User on the basis of responses provided by the Maslahat AI service.
5.2. By accepting this Public Offer, the User agrees that the Service may make mistakes (including drawing incorrect conclusions) and provide inaccurate or outdated data (see Clause 5.3 of this Public Offer). Therefore, before being applied in practice, any legal conclusions, recommendations, and analytical materials produced with the assistance of the Service must be thoroughly verified by one or more qualified professionals.
5.3. Known limitations of the Service operating using artificial intelligence technologies, which are inherent in all LLM-based systems:
It may make mistakes (provide factually incorrect answers), including generating “hallucinations” by inventing non-existent rules, articles, resolutions, or cases;
It may provide outdated data—the legislation of the Republic of Uzbekistan is regularly updated, and not all amendments may be reflected in the information and reference database at the time a response is provided (for example, even on lex.uz, documents are published with delays);
It does not fully take into account the User’s individual circumstances. Moreover, the same factual circumstances described by the User in different words may result in different responses;
It does not have real-time access to current case law;
It is unable to assess risks to the same extent as a human professional familiar with local law-enforcement and judicial practice;
It does not bear professional liability, etc.
5.4. By accepting this Public Offer, the User expressly and unequivocally acknowledges and agrees as follows:
(a) the Maslahat AI Service uses artificial intelligence technologies of a probabilistic nature that are subject to fundamental limitations, including those described in Clause 5.3 of this Public Offer;
(b) responses, draft documents, texts, conclusions, recommendations, and other materials generated by the Service may contain inaccuracies, errors, outdated information, or other inconsistencies with the current legislation of the Republic of Uzbekistan and established law-enforcement and judicial practice;
(c) the Service does not and cannot replace professional advice that the User may obtain from a law firm, a law office, an organisation of tax consultants, a notary office, an audit organisation, an appraisal organisation, or any other specialised organisation (including a government organisation) or expert organisation corresponding to the subject matter of the consultation (the User’s request).
(d) before making any legally significant decision on the basis of information received from the Service, the Administration strongly recommends that the User arrange for additional verification (expert review) of the data obtained through the Service by a qualified professional and bears full and sole responsibility for such decision and its consequences.
All risks associated with the practical application of legal conclusions, recommendations, and analytical materials produced with the assistance of the Service shall be borne entirely by the User. The Administration shall not be liable for any direct or indirect losses arising from the use of the results generated by the Service.
5.5. The Administration strongly recommends that the User:
subject every AI-generated response and draft document to reasonable scrutiny;
verify references to legislative provisions using official sources of the legislation of the Republic of Uzbekistan (in particular, on lex.uz) and other information retrieval systems (for example, the “Norma” legal information system);
consult a legal adviser or licensed attorney before performing any legally significant action (or omission);
not use Materials obtained through the Service as the sole basis for filing documents with courts, government authorities, tax authorities, etc.
5.6. Disclaimer of Liability. The Administration shall not be liable:
for decisions and actions (omissions) of the User or third parties made or performed as a result of using the Service, or for any consequences associated with such decisions and actions (omissions);
for direct or indirect losses (including, but not limited to, penalties, lost benefits (including lost profits), loss of business reputation, commercial risks, loss of the User’s data, and actual damages), except where such losses were caused to the User by the Administration due to the Administration’s breach of its obligations under this Public Offer, provided that the fact that such losses were caused has been confirmed by a court judgment that has entered into legal force;
for the outcomes of the consideration of any claims or disputes (in courts, whether state or non-state, law-enforcement authorities, tax authorities, or other government authorities of the Republic of Uzbekistan) arising between the User and third parties;
for causing moral harm to the User or third parties (except where such harm was caused due to the Administration’s breach of its obligations under this Public Offer, provided that the fact that such moral harm was caused has been confirmed by a court judgment that has entered into legal force);
for the actions of third parties (judges, civil servants, notaries, opposing parties), including, but not limited to, those associated with the User’s use of Materials obtained with the assistance of the Service;
for technical failures in the operation of the Service that are beyond the Administration’s control.
The User’s use of information obtained through the Service shall be entirely at the User’s own risk and under the User’s full responsibility. The provisions of this Clause shall survive the termination of this Public Offer on any grounds.
5.7. Limitation of the Administration’s Aggregate Liability. If, pursuant to a decision of a competent court of the Republic of Uzbekistan that has entered into legal force, the Administration is held liable to the User for a breach of the terms of this Public Offer, the maximum aggregate liability of the Administration to the User shall not exceed the amount actually paid by such User for the Subscription during the last 3 (three) months preceding the date on which the User filed a statement of claim with the court of first instance.
6.1. By accepting this Public Offer, the User confirms that the User has fully reviewed, understands and unconditionally agrees to all the terms and conditions of the Privacy Policy set forth by the Administration in a separate document, which the User must review by following the hyperlink prior to signing this Public Offer, and also gives the Administration the User’s full and explicit consent to the processing and cross-border transfer of the User’s personal data under the terms and conditions described therein.
6.2. The collection, processing, storage and cross-border transfer of the User’s personal data shall be carried out by the Administration in accordance with this Public Offer, the Privacy Policy and the legislation of the Republic of Uzbekistan
.
6.3. Taking into account the provisions of Clause 1.9. of this Public Offer, if the User includes personal data of third parties in the text of a request processed through the Service, the User shall bear sole and full responsibility for obtaining the prior consent of such third parties to the collection, processing, storage and cross-border transfer of their personal data. The Administration does not verify the existence of such consents, shall not be liable for the User’s unlawful inclusion of third-party data, and shall be fully released from any claims, penalties and legal actions related to the violation of third parties’ rights to the protection of their personal data.
6.4. By accepting this Public Offer, the User confirms that the User has reviewed the Privacy Policy.
6.5. Cross-Border Transfer to LLM Providers. To generate responses, the Service transfers the texts of the User’s requests, which have undergone depersonalisation to the extent specified in Clause 1.9. of this Public Offer, to OpenAI L.L.C. (United States of America), as well as, when the relevant functions of the Service are used, to Anthropic PBC (USA), Google LLC (USA) and Voyage AI Innovations Inc. (USA). When voice input is used, the audio recording of the question is transferred to OpenAI L.L.C. (USA) or Google LLC (USA) solely for speech-to-text conversion. Files and images attached by the User to a request are transferred to the specified providers for processing. The legal basis for the cross-border transfer is the User’s consent expressed by acceptance of this Public Offer (Part Three of Article 15 of the Law of the Republic of Uzbekistan «О персональных данных»). The complete list of recipients and the purposes and scope of the transferred data are disclosed in the Privacy Policy.
7.1. The User shall have the right to:
use the Service in accordance with the selected Plan;
receive support through the communication channels specified in this Public Offer (Section 14);
delete the Account at any time. In such case, Subscription fees shall be refunded exclusively in the cases and subject to the terms and conditions provided for in this Public Offer;
opt out of automatic Subscription renewal at any time;
exercise the rights of a personal data subject (Section 6, Privacy Policy);
save, export, and use Materials generated using the Service for the purposes and subject to the terms and conditions provided for in this Public Offer, without the right to commercially resell such Materials;
7.2. The User shall:
comply with the terms and conditions of this Public Offer and the legislation of the Republic of Uzbekistan;
provide accurate information (data) when creating an Account and when using the Service;
not use the Service for unlawful purposes;
not enter into the Service (in text prompt fields or as files to be analysed) information or documents constituting a state secret or any other secret protected under the legislation of the Republic of Uzbekistan, of which the User is not the owner;
not disseminate knowingly false information;
not impugn the honour, dignity, or business reputation of third parties;
not transfer access to the Account to third parties;
not take any actions involving the automated collection (parsing or scraping) of content;
not reverse-engineer, decompile, or disassemble the software;
not circumvent technical restrictions or Plan Limits;
not overload the Service infrastructure (DDoS attacks, spam requests);
not use generated content for the purpose of creating a competing digital product;
not upload malicious code or links to malicious content;
not upload third-party personal data without the prior consent of the personal data owner obtained in accordance with the requirements of the legislation of the Republic of Uzbekistan;
pay for the selected Plan in a timely manner;
independently monitor the status of the Subscription and Limits and pay for subsequent billing periods in a timely manner;
independently and regularly monitor changes to the terms and conditions of this Public Offer in the Service interface.
7.3. The Administration shall have the right to:
change the scope of functions, the Plan structure, request Limits, and Subscription terms and conditions at any time by notifying the User subject to the terms and conditions provided for in Section 11 of this Public Offer;
temporarily suspend operation of the Service (but for no more than 72 hours per month under a paid Subscription) for scheduled maintenance of the Service, software updates, or remediation of critical failures;
unilaterally block and delete the Account (including without refunding the Subscription fee) in the cases provided for in this Public Offer;
collect, process, store, and transfer (including by means of cross-border transfer) the personal data of the User and third parties in the cases and subject to the terms and conditions provided for in this Public Offer and the Privacy Policy;
use anonymised and aggregated data regarding operation of the Service to improve the Service, train models, conduct analytics, and carry out marketing, without identifying any specific User.
7.4. The Administration shall:
ensure that the Service is available to the User to the extent provided for under the Plan paid for by the User;
comply with the obligations provided for in the Privacy Policy;
review the User’s requests within the time limits specified in this Public Offer or, where no such time limits are specified, within 15 (fifteen) calendar days from the date of receipt thereof;
notify the User of amendments to the Public Offer in a timely manner in accordance with the requirements of Section 10 of this Public Offer;
refund funds in accordance with the procedure and subject to the terms and conditions provided for in this Public Offer.
8.1. All exclusive rights to the Service (software code, design, graphics, system texts, systematisation and compilation of databases, request-processing methods, and other results of intellectual activity) belong to the Administration (the Rights Holder) or are used under licence agreements with third parties.
8.2. The User is granted a non-exclusive, limited, revocable, non-transferable licence to use the functionality of the Service in accordance with this Public Offer.
8.3. The User is prohibited from:
8.4. Rights to Materials. Results generated by AI within the Service (responses, draft documents, analytics) are created on the basis of the Service Content and are provided to the User solely under a limited right of use for personal purposes (internal use), without the right to resell them commercially. Nevertheless, the User may not use the Materials for purposes contrary to the legislation of the Republic of Uzbekistan or this Public Offer.
The Administration has the right to use anonymised Materials, including for the purpose of improving the quality of the Service.
8.5. Content Uploaded by the User. By uploading texts, documents, and images to the Service, the User confirms that:
The User is strictly prohibited from uploading to the Service any files containing viruses, Trojan horses, malicious code, hidden scripts, or any other elements capable of compromising the security, confidentiality, and/or technical stability of the Service. The User bears personal responsibility for any legal and technical consequences of failure to comply with one or more of the prohibitions set forth in this clause of the Public Offer.
9.1. The Parties shall be liable in accordance with the legislation of the Republic of Uzbekistan and the terms and conditions of this Public Offer.
9.2. Limitation of the Administration’s Liability:
The limitations, exclusions, and maximum amounts of the Administration’s liability for any losses incurred by the User and/or third parties are set forth in detail in the relevant sections of this Public Offer (including, but not limited to, Clauses 5.6 and 5.7 of this Public Offer) and shall apply to all legal relations between the Parties
.
9.3. Force Majeure. The Parties shall be released from liability upon the occurrence of: natural disasters; military operations, terrorist acts, or civil unrest; epidemics, pandemics, and related restrictive measures; decisions of government authorities rendering performance of this Public Offer impossible; systemic Internet outages within the territory of the Republic of Uzbekistan; blocking of access to the servers of LLM providers (OpenAI, Anthropic, Google); large-scale cyberattacks against the Service or the Administration’s counterparties; the imposition of international sanctions or export restrictions blocking the lawful use of foreign technologies; or unilateral changes to the terms of service or termination of licences by LLM providers, rendering the operation of the Service technically and/or economically impossible.
9.4. User Liability. The User’s liability is set forth in detail in the relevant sections of this Public Offer.
If the Administration incurs losses, the User shall compensate them in full.
In addition, the User undertakes to reimburse the Administration in full for any documented losses, legal costs, and fines imposed on the Administration by authorised government authorities of the Republic of Uzbekistan, as well as penalties and damages claimed against the Administration by its counterparties (including, but not limited to, LLM providers) as a result of the User’s unlawful acts or omissions when using the Service, including, but not limited to, failure to comply with the prohibitions stipulated by this Public Offer.
9.5. The provisions of this Section shall survive termination of the Public Offer until the obligations to compensate for harm and other payment obligations stipulated by this Public Offer have been fulfilled.
10.1. If the Administration has reasonable grounds to believe that the User is violating the terms of this Public Offer, including:
uses the Service by automated means (bots, scripts, parsers, scrapers);
transfers access to the Account to third parties or collectively uses a single Account;
circumvents Plan limits by technical means;
extracts Materials obtained using the Service for the purpose of creating derivative or competing products;
performs other actions contrary to the terms of this Public Offer,
the Administration shall be entitled, pending clarification of the circumstances, to temporarily suspend (block) the User’s access to the Service without deleting the Account.
10.2. The Administration’s right to request information regarding use. For the purpose of establishing the relevant facts, the Administration shall be entitled to request the following information from the User:
the nature and purpose of use of the Service;
information concerning the technical means through which access is obtained (excluding passwords, codes, and other confidential User authentication data);
information concerning the persons actually using the Account;
other information directly relevant to establishing whether the terms of this Public Offer have been complied with or violated.
The request shall be sent to the User using the contact details specified during registration (e-mail, push notification, message within the Service) or available in the Account profile.
10.3. Time limit and form of response. The User shall provide the requested information within 3 (three) business days from the date on which the request is sent. The information shall be provided in writing by e-mail to the address specified in Section 14 of this Public Offer.
10.4. Consequences of refusal to cooperate. The User’s refusal to provide the information requested by the Administration, as well as failure to provide such information within the time limit specified in Clause 10.3 of this Public Offer, shall be deemed by the Parties to constitute irrefutable confirmation that the User has violated the terms of the Public Offer (Clause 10.1 of this Public Offer) and grounds for:
blocking or deleting the Account
without the User being entitled to a refund of the funds paid for the Subscription;
the Administration asserting a claim for compensation for losses caused by the violation.
10.5. Confidentiality of information. Information obtained by the Administration pursuant to this Section shall be processed in compliance with the requirements of the Privacy Policy.
11.1. The Administration shall have the right to unilaterally and extrajudicially amend the terms and conditions of this Public Offer, the composition and functions of the Service, and the Plans, including during the term of the User’s active Subscription.
11.2. Notice of Amendments. The Administration shall publish a new version of this Public Offer in the Service interface (specifying its effective date). The User undertakes to independently and regularly monitor amendments to the terms and conditions of the Public Offer. At the same time, the Administration shall notify the User of material amendments (changes to the price of a Plan, Subscription terms, Limits, restrictions on the User’s rights, or changes to the terms of personal data processing) by means of push notifications, pop-up messages displayed in the Service upon authorisation, or by email (if available). Notice of material amendments shall be provided no less than 14 (fourteen) calendar days before the effective date of such amendments.
11.3. Consent to Amendments. Continued use of the Service after amendments (additions) to this Public Offer enter into force shall constitute the User’s consent to the new version of the Public Offer. If the User disagrees with the amended terms and conditions of the Public Offer, the User must immediately cease using the Service and, if necessary, delete the Account. The User’s continued use of the Service after the effective date of the amendments / additions shall be deemed the User’s full and unconditional acceptance thereof (the amendments / additions).
11.4. With respect to Users who paid for a Subscription before the date of the amendments, any price changes (changes to the cost of a Plan) shall apply no earlier than upon expiry of the paid period of use.
11.5. Grounds for termination of the agreement concluded under the terms and conditions of this Public Offer:
Upon early termination of the agreement concluded under the terms and conditions of this Public Offer, the funds paid by the User for the Subscription shall be refunded in accordance with the procedure, on the terms and conditions, and in the amount stipulated by this Public Offer.
12.1. Governing Law. The substantive and procedural law of the Republic of Uzbekistan shall apply to the relations between the Parties arising from this Public Offer.
12.2. Pre-Trial Procedure. Before applying to a court, the Party initiating the consideration of a dispute shall send a written claim to the other Party. The response period shall not exceed 15 (fifteen) calendar days from the date on which the claim is sent, unless a shorter period is stipulated by the legislation of the Republic of Uzbekistan.
12.3. Jurisdiction. If a dispute cannot be settled by the Parties through negotiations or under the pre-trial claims procedure, the Parties shall refer it for consideration to the competent court of the Republic of Uzbekistan (for economic or civil matters, depending on the status of the User) at the place of registration of the Administration.
Language of the court proceedings: Russian.
12.4. Admissible Evidence. In the event of a dispute between the Parties, the following shall be recognised as admissible evidence alongside hard-copy documents: electronic correspondence between the Parties; the Service’s system journals and logs (including records of the version of the Public Offer, the date and time of acceptance, the IP address, the device identifier, and confirmation that the document was scrolled to the end); and any electronic documents created using the functionality of the Service.
13.1. Entire Offer. This Public Offer (all 14 Sections, as well as the Privacy Policy) constitutes the entire agreement between the Parties and supersedes all prior arrangements.
13.2. Severability. If any provision is declared invalid by a court, the remaining provisions shall remain in full force and effect.
13.3. Headings are used solely for convenience and shall not affect the interpretation of this Public Offer.
13.4. Languages. This Public Offer is drawn up in Uzbek (Latin script), Russian, and English. In the event of any discrepancy between versions of this Public Offer in different languages, the version in the language in which it was accepted by the User shall prevail.
13.5. Notices. All legally significant notices sent through the Service, by e-mail, or by push notification shall be deemed received by the User on the date they are sent.
13.6. Effective Date. This version of the Public Offer shall enter into force on August 6, 2026, and supersedes the version dated August 4, 2026.
RS PRODUCT LABS LLC, TIN: 313128156.
Registered address: 135 Muynak St., Yangi Davr Mahalla, Yashnabad District, Tashkent, Republic of Uzbekistan.
Contact details for communications with the Administration:
Telegram support: @maslahat_support_bot
Website: https://maslahat.ai
Confirmation of acceptance. By performing actions confirming acceptance of this Public Offer (see the Preamble), the User confirms that:
(1) the User has read this Public Offer in full;
(2) the User understands its contents;
(3) the User confirms that they are a legally capable person over 18 years of age;
(4) the User accepts the terms and conditions of the Public Offer (i.e., agrees to the terms and conditions of the Public Offer) in full, without any exclusions or reservations;
(5) the User agrees to the limitations of the Administration’s liability provided for in the Public Offer, as well as to other terms and conditions releasing the Administration from liability to the User and third parties;
(6) the User agrees to the responsibilities and risks imposed on the User by this Public Offer;
(7) the User gives consent to the processing of their personal data, including the cross-border transfer of data;
(8) the User agrees to the terms and conditions of the Privacy Policy.
End of document. Version 2026-07-11.